Shipping Policy
Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us:
Shipping Methods
We offer the following shipping options to meet your needs:
- Standard Shipping: Affordable and reliable delivery.
- Expedited Shipping: Faster delivery for urgent orders.
Eco-Friendly Practices
At The Soloverse, we are committed to sustainability:
- We do not overproduce to minimize environmental impact.
- All products are made-to-order, ensuring minimal waste.
Delivery Timelines
Delivery times vary based on product type and destination:
- Wallpaper: 10-15 business days domestic / 20-25 business days international.
- Clothing & Bed Essentials: 10-15 business days domestic / 20-25 business days (international).
- Curtains & Bedsheet:- 10-15 Business Days Domestic / 20-25 Business days International.
- Shoes:- 4-5 Business Days Domestic / 20-25 Business days International.
Shipping Costs
Shipping costs are calculated based on the following factors:
- Location: Domestic or international.
- Size/Weight: Larger or heavier items may incur higher shipping costs.
All shipping costs are displayed at checkout.
International Orders
For international customers, please note the following:
- Customers are responsible for customs fees, taxes, and duties.
- These charges are not included in the product or shipping costs and must be paid upon delivery.
Damaged Goods
If your order arrives damaged, we’re here to help:
- Report damages within 12 hours of receipt.
- Provide photographic evidence of the damage.
- We will offer a full refund or replacement once the claim is approved.
Thank you for choosing The Soloverse. We’re committed to delivering your orders with care and sustainability.
For further assistance, don’t hesitate to contact us at communication@thesoloverse.in.
The Soloverse – Where Style Meets Simplicity.